FAQ
Frequently asked questions
If your answer isn't here, write to us.
Product
What is İzin360?
İzin360 is web software that runs a company's leave process: leave requests and approvals, annual leave entitlement and balances, the team calendar, reports and payroll export, and KVKK processes — all in one place.
Which leave types are built in?
Annual leave, marriage, bereavement, paternity, adoption, maternity, unpaid leave, sick leave and other statutory leave types come built in. Depending on your plan you can also define company-specific leave types and policies.
Can employees take half days?
Yes. Employees can request a half day in the morning or afternoon; balances are tracked to the half day.
Can we bring in our existing balances?
Yes. Import employees with the Excel/CSV template and enter an opening balance for each person. The whole file is validated first; rows with errors are shown before anything is imported.
Can I use it on my phone?
Yes. İzin360 is a mobile-friendly web app: it works comfortably in phone and tablet browsers and can be added to your home screen. There is no separate app-store app.
Can I see leave in my calendar app?
Yes. Subscribe to your personal or team calendar with a secret link — by URL — in Google Calendar, Outlook or Apple Calendar. The feed contains only approved leave and holidays.
Which languages are available?
The interface is available in Turkish and English; each user chooses their own language.
Annual leave and legislation
How is annual leave entitlement calculated?
Under Labour Law No. 4857, Art. 53: 14 days for 1–5 years of service (5 included), 20 days for more than 5 and less than 15 years, 26 days for 15 years or more. At least 20 days for employees aged 18 or under and 50 or over; 4 extra days for underground work. İzin360 applies this automatically on every entitlement date.
Does unused annual leave expire?
No. The right to annual leave cannot be waived (Art. 53/2); unused days accumulate while employment continues and are paid out when the contract ends (Art. 59). In İzin360 no expiry date can be set for statutory annual leave; the high-balance report helps you schedule leave.
Does unpaid leave affect the entitlement date?
Yes. Absences other than those counted as worked under Art. 55 (for example unpaid leave) push the next entitlement date back by the same period (Art. 54/2). İzin360 takes this shift into account automatically.
Do Saturdays count towards annual leave?
Under the Court of Cassation's established practice, Saturday is in principle a working day and counts towards leave even in a five-day week; it doesn't count if the contract makes Saturday a weekly rest day. In İzin360 this is a setting your company chooses deliberately.
How are public holidays and eves handled?
Weekly rest days, national and public holidays falling within leave are not counted as leave days (Art. 56/5). On religious holiday eves and on 28 October the holiday starts at 13:00; these days are recorded as half days in the calendar.
Can time off in lieu for overtime be tracked?
Yes. HR records the time off earned; it is valid for 6 months. Time about to expire and expired time is reported, and the employee and HR are notified; unused time must be paid as overtime.
KVKK and security
Who is the data controller under KVKK?
For employee data, your company is the data controller and İzin360 is the data processor acting on your behalf and instructions. This relationship is governed by the Data Processing Agreement.
Who can see sick notes?
For health-related leave, colleagues only see “On leave”. The employee, their manager and HR see the leave type; viewing uploaded health documents requires two-factor authentication.
Can employees submit KVKK requests?
Yes. Employees can submit a data subject request in the app and get a copy of their personal data. HR tracks requests against the 30-day statutory deadline (KVKK Art. 13).
How is our data protected?
Each company's data is kept separate; sensitive fields and documents are encrypted and documents are virus-scanned. There is two-factor authentication, a strong password policy and an audit log whose integrity can be verified.
Integrations
Is there an API?
Yes. Endpoints for employees, leave, balances and the payroll file work with API keys whose scopes you choose, alongside signed webhooks. The number of API keys and webhooks depends on your plan.
Can we move data into our payroll software?
You can export the period's leave as a CSV or XLSX file and load it into your payroll software; the file also includes SGK missing-day code suggestions. İzin360 does not calculate payroll.
Plans and billing
How long is the trial?
30 days. No credit card needed; when the trial ends you choose a plan and your data is kept.
Is there a free plan?
Yes. Small teams can start on the free plan; the user limit and other limits are listed on the pricing page.
How do I pay, and do I get an invoice?
Payment is taken by card on a secure payment page. An official e-Arşiv or e-Fatura invoice is issued for every payment. Prices exclude VAT.
Can I cancel at any time?
Yes. Cancellation takes effect at the end of the billing period; you keep using the service until then.
How are users counted?
Every user account that hasn't been deactivated counts as a user, including employee accounts managed by HR that have never logged in. Your user limit is the number of users in your package plus any extra users you have bought. If your active users exceed that limit, deactivate former employees, buy extra users or choose a larger plan.
What if we have more users than our package includes?
On plans that offer extra users, you can buy them at checkout together with the plan or later from the billing page; the unit price and the maximum number of extra users are shown on the plan card. An increase is charged pro rata for the rest of the current period and applies as soon as payment is confirmed. A reduction is free and takes effect at the end of the paid period; there are no partial refunds. On renewal, extra users are billed at the unit price in effect at that time. Extra users are sold in TL only. If your active users exceed the package, checkout tells you how many extra users you need.
If your answer isn't here, write to us.
Try it free for 30 days; no card needed. Request a demo if you have questions.